Tidio

Tidio combines live chat with AI chatbots to automate customer support and sales conversations on your website. This customer communication platform handles common inquiries automatically while seamlessly transferring complex issues to human agents. Features include visual chatbot builder, live chat interface, automated responses, lead qualification, multichannel inbox, and analytics. Perfect for e-commerce stores providing instant support, small businesses handling inquiries, service companies qualifying leads, and startups offering 24/7 availability. Free plan includes basic chatbots and 50 conversations, while Communicator ($19/month) adds unlimited conversations. Essential for websites wanting to capture and convert visitors through immediate, helpful conversations without dedicated support teams.