Kustomer

Kustomer revolutionizes customer service through AI that unifies all customer interactions, intelligently routes inquiries, and automates responses while maintaining personalization. This enterprise platform provides complete customer context across all channels, enabling support teams to deliver exceptional experiences efficiently. Features include omnichannel inbox, AI-powered routing, automated responses, customer timeline view, and workflow automation. Perfect for e-commerce businesses scaling support, SaaS companies handling technical inquiries, service businesses managing appointments, and enterprises modernizing customer experience. Enterprise pricing based on agent seats and features. Best for growing businesses where customer support quality directly impacts retention but manual processes cannot scale, requiring intelligent automation that maintains personalization while dramatically improving response times and resolution rates.